Change of Mind - Risk Free Purchase at Forexengineer

We're understand you - you afraid of something that you dont want. All purchases on Forexengineer @ FX GLOBAL umbrella will have this policies in place. 

  1. Which products is EXCLUDED from our Change of Mind policies:
    • Screen protector / Tempered Glass
    • Just release product / New arrival product* (Within 0 - 6 months period from release date). 

                          *After this date it can be applied under change of mind. It's mean said sku after 6 months period, product no more under just launch anymore - it'll follow normal Change of mind policies.

  2. Every return should be:
    • New / No usage mark / No scratches.
    • Make sure every return is safe and perfect. Wrapping, box, bubble, tape and all elements to make sure it arrive safe and sound are customer's responsibility.
    • All cost assosiate with return / shipping as for now are responsibility of purchaser (customer)

  3. Some additional EXCEPTION(s) on the change of mind policies:
    • if you are purchasing products from other places - such as marketplaces - change of mind policies follow respective's marketplace's policies.
    • NIL
  4. All Amount of credit / Refund will be cover in this Terms & Conditions

Ops! This product just sold out.

We will recall this product from outlets and we'll notify you through whatsapp / sms once it become available (normally within 4 - 5 business days).

Why you need ask our help?
Because: we've access to all outlets within Malaysia.

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