Easy Return.

Every unit that damage is replaceable by our winning replacement warranty program. 

What you have to do is simple, just follow this simple process to kick in warranty request with our warehouse team.

 

What you have to do now is:
— Login into website: https://forexengineer.us (If for whatever reason you dont know the password, you just click forgot password — use the email you given and check the password in the inbox once it sent by system).
 
— Once login you scroll till bottom of the page, there have a Customer Service section and have “return “ link over there. Click that.
 
forexengineer-store-return-customer-only
 
 
— Fill in the form. use the data from MY Account >> Order History >> Select the order >> then click the “small glass icon to look up the details”. Use that data to fill in the return form. ​
forexengineer-store-return-order-details-full
 
— Submit. Our warehouse guy will get back to you via email (only) to process all return and issue about the warranty.
 
forexengineer-store-return-form-complete
 

That all — just wait the magic roll in your inbox! :)

Ops! This product just sold out.

We will recall this product from outlets and we'll notify you through whatsapp / sms once it become available (normally within 4 - 5 business days).

Why you need ask our help?
Because: we've access to all outlets within Malaysia.

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